Trouble does not keep business hours. Towing and recovery run around the clock across Central New York, and the vehicle can come straight to our auto body shop if that is where it is headed anyway.

Off-road recovery is a different job

Plenty of what we pull out around here never touched pavement. Trucks off a logging road, vehicles into a ditch that turned out to be deeper than the snow suggested, machines that got further into the woods than they could get back out of.

Winching a vehicle out of soft ground or off a bank without adding damage takes different equipment and a different approach than hooking a car in a parking lot. Getting that wrong turns a recovery into a second repair.

Roadside, not only recovery

Jumpstarts. Lockouts. Flat changes. The everyday problems that leave you stuck somewhere between Newport and Old Forge with no cell signal worth the name.

Winter here

Between the lake effect and the hills, the roads through Herkimer County get genuinely bad, and they get bad fast. If you are waiting on us, stay in the vehicle with your belt fastened where it is safe to do so. Standing on a snowy shoulder at night in Central New York is the more dangerous option by a wide margin.

Say where it goes

If your vehicle needs body work afterward, have it brought here directly. A tow to a storage lot first means paying daily fees and then paying to move it again.

Any hour

(315) 717-8894. Tell us where you are, what you are driving, and whether it rolls and steers.